The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Off-site car park
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Private beach
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Saltwater pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Spa & wellness centre
Steam room
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Garden furniture
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Al Thaniya Street, Barsha Heights, Tecom, Dubai, United Arab Emirates,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Al Thaniya Street, Barsha Heights, Tecom, Dubai, United Arab Emirates,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Ski Area
Ski Dubai
2.9
km
Mall of the Emirates Sheikh Zayed Rd Al Barsha
Snow Penguins at Ski Dubai
1.2
km
Park
Al Barsha Pond Park
2.5
km
Above Emirates Nbd Bank Deira
Dubai Pearl Museum
1.9
km
Golf Course
Emirates Golf Club
2.2
km
Mall
The Greens Souk
1.2
km
187a Abdullah Omar Taryam Street
The Palladium
1.2
km
Event hall
Dubai Media City Amphitheatre
2.7
km
Park
Dubai Media City
3.4
km
Beach
Al Sufouh Beach
2.5
km
Theatre
Ductac
3.0
km
Jumeirah Lake Towers
3.3
km
Dubai Knowledge Village
3.4
km
Dubai - United Arab Emirates
Black palace beach
2.5
km
Al Khail Rd Neben dem Crossroads of Civilisations Museum
Manuscripts & And Old Books & Prints Museum
2.6
km
Dubai Media City Park
2.7
km
Dubai Mall Doha St Dubai
Al Jaber Gallery
3.3
km
Jumeirah St - Dubai - United Arab Emirates
Burj Al Arab
4.9
km
Private Beach
2.8
km
5 2a Street Al Barsha 1
Sparkys
2.8
km
Amusement Park
Wild Wadi Waterpark
4.8
km
Tower
Cayan Tower
3.6
km
Dubai Marina
3.2
km
Level 2,Mall of the Emirates,Sheikh Zayed Road,Al Barsha 1 - Dubai - United Arab Emirates
Magic Planet
3.0
km
Mall of the Emirates 2nd Level
Mondo Arte
3.0
km
The Marina Torch
3.4
km
Beach
Barasti Beach
3.4
km
28th Street
Mamzar Centre
3.3
km
Dubai International Marine Club
3.6
km
Nearby
Museum
Dubai Moving Image Museum
350 m
Restaurants
Rock Bottom Cafe
10 m
Al Barsha South
Jabbour Resto
220 m
Al Rabeea' 1 St Al Barsha Heights
Lila Cafe
170 m
Tecom
Channels
230 m
Media Rotana Hotel
The Terrace
250 m
Media Rotana Hotel Hessa Street
Prego's
360 m
Media Rotana Hessa St Hessa Street
Fuchsia Urban Thai
450 m
Two Towers Barsha Heights
Bobs Fish and Chips
470 m
Tecom
Alfeniq Restaurant & Cafe
490 m
2 Tower Barsha heights Ground Floor
Beef King Chinese Restaurant
730 m
First floor
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.7
Location
8.5
Service
7.8
Dining
6.3
Guest reviews
7.0/10
based on 6 reviews
8.7
8.7/10 based on 2785 reviews
Edward
United Kingdom,
April
2024
7.6/10
The hotel had a promising location with good access to transportation, but there were some concerns about privacy and sunbed availability. The rooms provided a comfortable and spacious stay, but there were maintenance issues with the amenities. The service was highlighted for its friendly and supportive staff. The dining experience offered a variety of international options, though some elements were unappealing. Overall, it was a mixed experience with room for improvement.
Rooms
7.0
The room was splendid, with a big bedroom and living room, but some maintenance issues were noticeable.
Service
8.0
The service was very nice and friendly, especially the reception staff Kushal, John & Jubin.
Location
9.0
The hotel's location was excellent for both work and leisure, with convenient access to transportation and nearby dining options.
Dining
7.0
The dining experience was fulfilling overall, with a good variety of international dishes, though some choices were unexpected.
Facilities
7.0
The facilities offered met expectations, though attention to maintenance is needed.
Samuel
United States,
March
2024
7.8/10
When I first arrived at Grand Heights, the rooms were not very clean, but the classic studio, although not spacious, was impeccable. The rooms are very spacious and come with a nice little kitchen equipped with enough utensils to make most things. The service was exceptional, with staff members being extremely pleasant and helpful. The location of the hotel was great as a base to explore Dubai, with convenient amenities like basement parking. However, the dining experience was not the best, with self-service options that should be avoided. Overall, a solid choice for a stay with some minor drawbacks.
Rooms
8.0
The rooms were very spacious and had a nice little kitchen with adequate utensils.
Service
9.0
The staff at Grand Heights were genuinely helpful and went above and beyond, even accommodating special requests like my daughters' 'flopsy' with the sheets.
Location
9.0
The hotel's central location in the Tecom area makes it a great hub to explore Dubai, with easy access to many attractions and a well-maintained gym and small pool.
Dining
5.0
The dining experience was not great, with self-service options that were underwhelming.
Facilities
8.0
Grand Heights offers a range of facilities that are well-maintained and add to the overall comfort of the stay.
Robert
United States,
February
2024
6.0/10
My stay at the hotel had its ups and downs. While the rooms were small and needed maintenance, the staff was friendly and helpful. The location was perfect for my needs, although some facilities were lacking. The dining experience had its challenges but overall served its purpose.
Rooms
5.0
The rooms were tiny, just fitting a bed and a table. Some maintenance issues like a falling curtain left a bit to be desired.
Service
7.0
The staff, especially Kushal and Rushmika, were quite helpful and courteous during my stay.
Location
8.0
The hotel's location was excellent for me, being very close to where I needed to work, but somewhat inconvenient for accessing main attractions.
Dining
6.0
The dining situation was a bit challenging with average food quality and unexpected charges, but it was manageable.
Facilities
5.0
Some facilities were lacking, and the towel negotiation incident left a bit of a sour taste.
Paul
United States,
November
2023
7.6/10
Upon checking in, the hotel was spacious with a bathroom, separate toilet, a large bedroom, living room, and kitchen all in a 50-square meter area. The stay was pleasant overall but was marred by some discomfort due to nearby prostitution activities. The hotel staff were incredibly nice and helpful, making my stay brilliant. The location was convenient, close to all the tourist attractions in Dubai, and offered plenty of taxi options. The dining experience was satisfactory but could use more diverse Asian menu options. The facilities were well-kept, providing a comfortable stay.
Rooms
7.0
The room setup was spacious and provided separate bathroom and toilet facilities.
Service
9.0
The staff members were exceptional in their niceness and helpfulness.
Location
8.0
The hotel's location was convenient, close to all Dubai attractions and with easy access to taxis.
Dining
6.0
The dining options were satisfactory, but more Asian menu choices would enhance the experience.
Facilities
8.0
The hotel facilities were well-kept and added to the comfort of the stay.
Peter
United Kingdom,
October
2023
6.6/10
The hotel provides spacious and large rooms, like a full studio rented by the RISEN cafe. Unfortunately, the rooms came without towels, toilet paper, or any amenities, making them feel empty without even a single bottle of water. The service was generally friendly and helpful, offering a home-like atmosphere from housekeeping to reception. However, there were disappointing instances of unresponsiveness to requests and even dishonesty in service offerings. The location was praised for being perfect for a Friday Burch visit, being near the metro and quiet, although there were issues with management addressing complaints effectively. The dining experience had its ups and downs, with a mix of praise for the decent food available but disappointment in the self-service style reminiscent of a trough.
Rooms
5.0
The rooms felt spacious and large, resembling a full studio rented by the RISEN cafe, though lacking essential amenities such as towel and toilet paper or even a bottle of water.
Service
7.0
The service staff aimed to offer maximum assistance, creating a welcoming atmosphere akin to feeling at home, even though there were instances of unresponsiveness and dishonesty in fulfilling requests.
Location
8.0
The hotel's location was deemed perfect for a Friday Burch visit, being near the metro, quiet, and surrounded by various restaurants and supermarkets, despite some mismanagement issues when addressing complaints to higher management.
Dining
6.0
The dining experience had its highs and lows, ranging from self-service that felt unappealing to a decent selection of a la carte dishes, although a particular item like fried fish stood out.
Facilities
John
United Kingdom,
October
2023
7.8/10
The hotel had excellent rooms, but there was a persistent bad eggy smell behind the washing machine. However, the service was top-notch with immediate responses to calls. The location was very convenient near the Dubai Internet City metro station. The dining experience was delicious, with personalized omelettes available. The facilities were well-equipped but had some issues with the staff's behavior.
Rooms
8.0
The rooms were excellent, but there was a bad eggy smell seemingly coming from behind the washing machine. I could also smell cigarette smoke during my stay.
Service
7.0
The service was excellent, and the staff responded promptly to every call. However, there was an upsetting incident at arrival regarding extra charges for early bag storage.
Location
9.0
The location was very good, close to the Dubai Internet City metro station, supermarkets, and restaurants.
Dining
8.0
The dining experience was excellent, with delicious food and a variety of options available.
Facilities
7.0
The hotel had all the required equipment to cook but had some issues with the staff's behavior.